Terms and Conditions

Introduction

Welcome to Britannia Cleaners Ltd. These Terms and Conditions govern your use of our dry cleaning and laundry services. By accessing or using our services, you agree to comply with and be bound by these terms.

Company Information

Services Provided

Britannia Cleaners Ltd offers a range of professional dry cleaning and laundry services including but not limited to:

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• Professional dry cleaning
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• Garment alteration and repair
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• Stain removal
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• Leather and suede cleaning
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• Wedding dress preservation
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• Express laundry service
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Use of Services

Clients agree to submit garments and items that are suitable for the services we provide. We reserve the right to refuse service if items are deemed unsuitable or hazardous.

All garments should be free of valuables. Britannia Cleaners Ltd is not responsible for loss or damage of items left inside clothing.

Pricing and Payment

Prices for services will be clearly communicated at the time of service request. Payment is required upon collection or delivery, as applicable. We accept payment methods as stated at our premises.

Collection and Delivery

Clients are responsible for collecting items within the agreed time frame. Delays may incur additional charges or storage fees.

Where delivery is offered, Britannia Cleaners Ltd will take reasonable care in handling, but is not liable for delays caused by third parties or unforeseen circumstances.

Liability

While we use professional cleaning methods, Britannia Cleaners Ltd cannot guarantee complete removal of all stains or restoration of all garments.

Our liability for any loss, damage, or defect arising from our services is limited to the price paid for the affected service or item.

Alterations and Repairs

Alterations and repairs are carried out with professional care. We will notify clients of any impossibility or suggested alternatives prior to commencement.

Clients approving alterations accept responsibility for fit and satisfaction after delivery.

Wedding Dress Preservation

This specialized service requires careful handling; Britannia Cleaners Ltd will treat garments with utmost care, but we cannot guarantee against future discoloration or fabric changes inherent in preservation processes.

Express Laundry Service

Express service requests will be prioritized where available. Additional fees may apply for these services.

We do not guarantee availability of express services for all garment types or volumes.

Governing Law

These Terms and Conditions are governed by the laws of the United Kingdom. Any disputes arising shall be subject to the exclusive jurisdiction of UK courts.

Changes to Terms

Britannia Cleaners Ltd reserves the right to update or modify these Terms and Conditions at any time without prior notice. Clients are advised to review them periodically.

Contact Information

For any questions relating to our Terms and Conditions or services, please contact us at our company address: