['Privacy Policy \n\nAt Britannia Cleaners Ltd, we are committed to protecting your privacy and ensuring the security of any personal data you provide while using our online platform and services. This Privacy Policy outlines how we collect, use, and safeguard your information in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.\n\nInformation We Collect \nWe collect personal information that you voluntarily provide to us when using our services, registering on our platform, or communicating with us. This may include your name, address, contact details, payment information, and any other data necessary to provide our dry cleaning, garment alteration, stain removal, and related services.\n\nWe may also automatically collect certain technical information through your use of our website, such as IP addresses, browser type, and browsing activity, to enhance your experience and maintain the security of our platform.\n\nUse of Personal Data \nYour personal data is used strictly for the purposes of: \n\n- Providing and managing our professional dry cleaning and laundry services \n- Processing orders, payments, and delivery arrangements \n- Communicating with you regarding your account, service updates, or inquiries \n- Improving our service quality and customer experience \n- Complying with legal and regulatory obligations \n\nData Sharing and Disclosure \nWe do not sell or rent your personal data to third parties. Britannia Cleaners Ltd may share your information only with trusted third parties who assist us in operating our services, such as payment processors or delivery providers, subject to confidentiality agreements and GDPR compliance.\n\nWe may disclose your information if required by law, regulation, or to protect the rights, property, or safety of Britannia Cleaners Ltd, our clients, or others.\n\nData Retention \nWe retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or comply with legal requirements. When your information is no longer needed, it is securely deleted or anonymized.\n\nYour Rights under GDPR \nYou have the right to: \n\n- Access your personal data held by us \n- Request correction or update of inaccurate or incomplete data \n- Request erasure of your data where applicable \n- Object to processing or request restriction of your data processing \n- Data portability, where applicable \n- Withdraw consent at any time without affecting the lawfulness of processing conducted prior to withdrawal \n- Lodge a complaint with a supervisory authority if you believe your data protection rights have been violated \n\nTo exercise these rights, please contact us via postal mail at our address below.\n\nData Security \nWe implement appropriate technical and organisational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. Our staff is trained on data protection principles to ensure confidentiality and integrity.\n\nCookies and Tracking Technologies \nOur website may use cookies and similar technologies to enhance user experience, analyse usage patterns, and support marketing efforts. You can manage or disable cookies through your browser settings; however, some features may not function properly without cookies.\n\nChildren’s Privacy \nOur services are intended for adults. We do not knowingly collect personal data from children under the age of 16. If we become aware of such data, we take immediate steps to delete it.\n\nChanges to This Privacy Policy \nWe may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this policy regularly to stay informed about how we protect your information.\n\nContact Information \nIf you have any questions or requests regarding this Privacy Policy or your personal data, please contact us in writing at: \n\nBritannia Cleaners Ltd \n47 Kingsway \nHolborn, 3rd Floor \nLondon, Greater London \nWC2B 6TP \nUnited Kingdom \n\n------------------------------------------------------------------------------------------------------------------------------', 0.0012908, 'gpt-4.1-mini']